A lot of people of all walks of life enjoy the nice person. One of the reasons that they like the nice and laid back person is that she is one of the most laid back types of people. They can do anything they want and get away with it. Therefore, corporations are not going to be held accountable for their actions and how they treat their customers. The disadvantage to the nice person is that she would allow corporations to go very far out of line. As a result, these corporations end up alienating a lot of the clients which has them losing business ultimately.
This is where Helane Morrison comes in. As a compliance officer, she is someone who knows the rules and works very hard to uphold them. One of the reasons is that she is always on the look out for the client who is often a lot smaller than the corporation. Therefore, she is willing to make sure that the client is taken care of in a way that is acceptable. Therefore, if she sees that a client is being treated unfairly in any way, then she is going to step in and take action on behalf of the client.
She has seen the effects of corrupt corporations acting unfairly. She has seen how things go too far to the point that people wind up losing their faith in these institutions. This was a major part of the economic crisis of almost ten years ago. Helane Morrison is very passionate about avoiding this. One of the ways that she sees is best for avoiding this is by making sure that she enforces the regulations. This is so that more customers will be seeking out corporations for their services. Clients should not have to be afraid of corporations.